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“Did not refund fuel deposit”

written by Faganmq415 on 01/11/2019

These guys are unbelievable. Hired car at Barcelona in Aug 2019 and they took 129 EUR for fuel. We returned it full and they did not refund despite three calls and 4 incident reports on their so called customer site. We thought it odd to ask for a fuel deposit as normally companies penalise you if you do not return car full. Now we know. We wrote to the Consumer pages of the Irish Times to warn off Ryanair passengers tempted by the airlines link to these guys. Worst ever car hire experience. 

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