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Written on: 28/09/2011 by leebre14 (1 review written)

Late recommended the "Harlequin Executive Studios" on 27 Grandville Road in Watford. First of all, we were told that we could not see the hotel prior to booking which was suspicious and that turn out to be our biggest mistake. After checking in, the hotel room was extremely tiny and extremely unconfortable. I could barely fit my palms over the bathroom sink, there was no hand soap in the bathroom, no paper towel in the kitchen, and overall you just had this sticky icky feeling about touching things in the room. There are a few parking restrictions around the building which makes parking there during the day excellent for parking violation tickets. We had booked the hotel for 8 nights and after the first day we brought it to the manager's attention that we were not happy and wanted to leave, he referred us to the corporate office and after bouncing us back and forth several times they said they'll not give us a refund for the 7 remaining days because they had a non-cancellation policy. Basically he had no regards for our complaint and kept our money. WE WILL NEVER BOOK THIS HOTEL IT AGAIN!!!!!!!!!!!!!!!

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