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★☆☆☆☆

“No clains discount”

written by on 16/09/2011

I have not made a claim that has been my fault for over 20 years. I TOOK OUT COMPREHENSIVE INSURANCE WITH FIRST ALTERNATIVE LAST OCTOBER 2010.There had been an ongoing claim that had been settled with my previous insurance co.No blame attached to myself,completely cleared of any fault.When I received my insurance schedule,I was charged more than agreed,they had put my no clains down to 2 years.I explained no blame was attached to me.I was told to obtain a letter from more than to prove this,whitch I trully did.Still not good enough ,wanted proof of no claim bonus over the years.Obtained schedule from previous insurer saying that I had 9 years no claims.Still not good enough.Had to obtain actual letter of proof of no claims. Did so, sent back to them asking for the no claims to be back dated to when I took out the insurance,and any refund for over payment.Finally received a new insurance policy,showing only 6 years no claim bonus,and no refund.How can Esure underwrite such a bunch of clowns.
Anyhow new insurance due in October,guess what,I won't be touching First Alternative with a barge pole.

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