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“Beautiful presentation and friendly customer service”

Written on: 09/09/2011 by juliettecharlie (1 review written)

Not only was I delighted with my eastern flavour bone china which looked gorgeous in the pictures and did not disappoint in reality, I was also charmed by the lovely little boxes they were packaged in (the both securely padded in a larger box). As has been stated before in other reviews, these little printed boxes are perfect if buying items as a gift. The customer service was also of a high standard. All queries were answered by email within hours of a request being sent, and by a real person that you could communicate with rather than an automated answer that can't be replied to as is the case with some other companies. The service was helpful in that it went that extra mile to ensure satisfaction. Overall it felt good to do business with this company

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