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“Paying for the Dimplex brand”

Written on: 08/10/2019 by homersim (1 review written)

I bought one of these in November 2015 and it stopped giving out heat after 2 years and was repaired under warranty. It has now packed up again and trying to get an out of warranty repair is just impossible - try even getting through to the company's main number (as I type this, my call is still unanswered after 25 minutes). The unit may look pretty good but it's simply not worth it if it fails so regularly - I now intend buying a much cheaper model, which at least comes with a 3 year guarantee.

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