written by on 02/10/2019
After I made the reservation, they send me details of airport pickup including driver info. 6 hours before pickup time, the driver started texting me and asking me for additional cash money $35, then I called customer service and literally was on the phone for 2 hours plus, they were so called trying to fix it, at the end they told you either pay him extra or we can cancel your trip with full refund, I chose cancel and my family was stranded at the airport port.