Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

13887691

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“appalling customer service ”

Written on: 20/09/2019 by alexandrakames (1 review written)

Don’t engage this company unless you’re available to wait at home all day for three days for a delivery that never comes and enjoy inconsistent answers and indifferent sales associates. After holding my pram for almost two weeks, I had to call and ask when/if it could be returned. They causally said they'd send it the next day (Thursday). I paid the nanny extra to wait all day on Thursday to receive the package and it never arrived. Called that afternoon and they said it would be delivered Friday instead. After hearing nothing by midday on Friday I called again. No, they said they'd never booked for it to be delivered Friday. They could try to send it the next day but could give no specific timeframe and no compensation (beyond refunding £15 delivery fee - generous, thanks). They NEVER call back when they say they will and the woman I spoke to could not have cared less and did nothing to help. Stay far away from this business.

Was this review helpful? 0 0