written by on 10/09/2019
New Zealand is notoriously challenging to export a pet to, and our dog Lula threw a few last minute curve balls in. The person I dealt with and the team at Passport for Pets used their experience and contacts to expedite a necessary last minute change so that Lula was able to leave the UK at the 12th hour. Without the assistance of Passport for Pets I believe Lula would have remained at Heathrow for another day, I would have needed to book a different flight at short notice, I would have paid more for Quarentine at Auckland and we would have a big price to pay overall. The person I dealt with, with the help of her team made took most of the pain away and cut through the delays and red tape. Advice for anyone intending to ship a pet to New Zealand, check every date at every stage, a day or more out adds a lot of stress in the last 48 hours!