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“losing old customers”

written by bentchris on 03/09/2019

Yorkshire bank seems to be losing all their old customer base - I have been a customer for 50+ years in fact I started in the bank at school. I am finding it increasingly impossible to spend my own money from being questioned to what I am spending my money on, to being forced into buying a smartphone and having to download an app

The bank no longer cares about its customers and i think it is time I moved to a more customer-friendly bank

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