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★★★★★
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“Friendly Knowledgeable and Pleasant Lady”

written by Hoffman351 on 19/08/2019

Sorry cannot recall the name of the female that I dealt with, however she was extremely pleasant and approachable with a good telephone manner. She sent me a link for me to upload the document required (although I did this previously) and said that once it was received that there would be no additional charge to my account.
It was good to be able to talk to a human rather than an online bot.

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