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“Cancellation ”

Written on: 30/07/2019 by R1KSU (1 review written)

I booked through gotrentalcars, but the supplier was Sixt, I booked a Mercedes CLA as a treat, and it was as cheap as an ordinary car, but several weeks after the booking we were reading the email and noticed as it was a premium class car, they would only accept Premium or Gold credit cards for payment, several phone calls to the agent explaining that would cost me £900 in fees to take the card out!! They said they would ask Sixt for clarification and try to assist, but no response, so had to cancel, won't use Sixt again.

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