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★☆☆☆☆

“I recently purchased a 8x6 garden shed base from...”

Written on: 27/07/2019

I recently purchased a 8x6 garden shed base from Ecodeck, 9 panels, for £59.99, including free delivery. This was delivered promptly, and was good value. I was about to fit a Westwood shed on this base but found that the base plate of the shed was overlapping by about 3 inches. I contacted Ecodeck with a view to purchasing 2 extra panels to fill the gap. To my amazement they came back to me with a price of £31.99 for these 2 items. My original price of £59.99 means that the panels cost me £6.66 each,inclusive of postage , and now I am being quoted £15.99 each for them. They have said that because of the size of the panels that postage is expensive (£8). I have just checked on My Hermes, allowing a weight of up to 2 kilos,and the size of the panels and the cost to post these items is £4.05.Not very good business in my opinion . So much for buying recycled goods. I have received around 15 text messages, some of which I answered, and 5 telephone calls( some very nasty) from the Ecodeck owner, regarding the review I placed on another review site. One of these calls was made at 0 8.08 am in the morning.In his last text to me he stated that I am a rude man, and because I had a successful business for almost 30 years that I must have had an accountant helping me. I strongly resent this comment, and it's insinuations. I merely pointed out in my review about the charges the company make when a customer has to purchase a small amount of extra panels in comparison to the larger amounts that can be purchased on Ebay, and other sites. I also praised his company for the fast delivery, and value of the larger amounts. I totally disagree that I made a mathematical error. 9 panels for £59.99. 2 panels for £31.99, does not make any mathematical sense. I like to voice honest opinions about companies, and businesses, so that people can judge for themselves. I stand by the above review, as it is all fact.I also know that it is not nice for companies to receive bad reviews, but the facts are always best, as they do not lie.

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