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“worst renewal insurance company ”

written by markaylott on 16/07/2019

worst renewal insurance company I've ever dealt with .
My son had his renewal sent through at £795.00 after 5 years of accident and enforcement free driving , which although we felt was still quite high , decided to stay with them.
In between getting the renewal and taking out the policy , he received a speeding fine ( which we are currently fighting , as it was in a supposedly variable speed limit on a motorway and even though he was only driving at 67mph they are insisting that there was a 50mph overhead gantry sign in place - for no reason at all - but he states that this was not in place so we are asking highways to look into it as the police will not give you any proof unless you attend court )
however , he decided to inform the insurers before taking out the policy . I expected the premium to go up slightly but did not expect it to go to a staggering £2800.00!!!
I called them to ask how this can be and after the usual rubbish about let me speak to the underwriters they came back with £2000.00 a staggering deduction in minutes of £800 ??
We said that this was still too high and asked for a manager who then reduced it to £1500.00
So in a nutshell , if you want to use a company that tries to rip off its customers then choose Hastings direct . If you want to use a company that doubles your premium after a 3 points speeding fine then choose Hastings direct. If you want to use a company that is fair and does not penalise too heavily or try to rip off its existing customers then choose another company than Hastings direct
Neither myself , my son or any of my other family or friends will ever be using their services ever again and that includes all other insurance as well as motor vehicle
Avoid at all costs !!!