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“Bad customer service”

written by Awais123456 on 02/07/2019

I Just been to the Oldham branch, i buy school shoes for my 3 boys and usually need 3 pairs every term, and like today my 9 year old has need new pair because hes broken them. The shoes are not that great just like asda and Tesco qualify, but it is covineint to get them quick. My complaint is about the staff, there is three ladies working in Oldham branch, one is the manager. There were no other customers in the store, and you would think, they would give a customer some attention automatically and do their job, what is even more surprising is that one is the manager. I looked at them for about 5 minutes trying to get there attention, but it was hopeless so i had to asks, they all gave me a stare as if i had done something wrong or been rude to interrupt their conversation. Then one of them came and told me that the size was not available, and went back to chat. Then i was looking for another style and couldn't find the size. Again i couldn't get there attention and had to interrupt them and ask for the size and the chubby one instead of comming over shouted from behind the counter across the shop which is anout 5 meters away, that "we only got whats there and if we havent you have to order it". I said you havent even helped me to look for it, then the manager walked away as if she was disgusted and the other lady came and found the size i couldn't find. I paid for the shoes and told them i would complain about their behavior to head office and give them bad reviews, they never apologised and just shrugged. I know there are cctv cameras, and hopefully head office can look in to this. I am looking for no compitition, i collect their loyalty discount stamps but i will never shop at wynsors again.p