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“Do not buy from Karcher Outlet ”

Written on: 25/06/2019 by Gillandrhyselvis18 (1 review written)

I have purchased K5 website is horrendous to order. Went to use it for the first time and there is water gushing out of a split fitting. This product has not been tested at all. It must of been a return and resent out. No quality control at all. Trying to return that’s a laugh in itself. You log on your account select your order and reason for return. You get an automated message back - to log back on your account and do the same again this is the only way they can process.
Done this twice I have asked them to call. They haven’t.
The service and process is disgusting.

I wish I had gone off other reviews and not purchased one. When I eventually get this sorted I have to stay in whilst they pick up wait another week for a new one. It’s pathetic.

DO NOT BUY FROM THE OUTLET

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