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★☆☆☆☆

“Why doesn't this site allow a rating of 0/5 stars?!”

Written on: 12/06/2019 by qhMcManus308 (1 review written)

WARNING! PLEASE PAY ATTENTION TO THESE REVIEWS BEFORE MAKING A BOOKING – whilst this business appears legitimate, and it does have motorhomes for hire, DO NOT MAKE A BOOKING, no matter how good the deal seems or what discount is offered.

This company, current registered name 'Hire Booking Centre Limited', trades under numerous business names, including Motorhome Hire UK. Having taken a quick look on Companies House, it appears that the company has no assets and they are in the process of being struck off the register.

Hidden charges abound as soon as you make a booking – you’re charged for everything, from a water pipe and electric cable (essential wouldn’t you think?!), to leaving your car in their car park when you pick up the motorhome. They also demand a massive £1265 deposit, £1250 of which you are supposed to get back after 28 working days. Whilst this is already a very long period of time (this means you can’t even hope to get your deposit back until around 2 months after you drop the vehicle back), good luck EVER getting it back!

Motorhome Hire UK will do everything possible to ensure they don’t have to pay your deposit back, and you will never be able to speak to a person to chase or dispute this – they do not answer any of the different published phone numbers, and do not reply to emails. I cannot count the number of emails I have now sent them, with no response. I am now pursuing the return of my deposit through my credit card company, hoping I’ll eventually get it back. However, I can imagine a lot of people give up.

As many other reviewers have advised, AVOID THIS COMPANY AT ALL COSTS. A company that behaves in this manner should not be allowed to trade, and each and every director should be disqualified from ever holding the position again. Even if the company is struck off, it’s likely they will move the business into a new corporate entity, so check the business operating address before making a booking for any motorhome – if the business is operating out of Fairways, Toft Road, Bourn, Cambridgeshire, no matter what the registered company or trading name, then it’s almost certainly going to be the same people.

This is the first review I have ever written – that shows how strongly I feel about ensuring other people do not get treated like this by these people.



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