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“The worst experience of my life!”

written by MikeismadatBurtons on 15/08/2011

What sounded to be a good deal, packages looked great paid and the deposit.
That was it it was all down hill from there big style!!!!!
Shirts were dirty, trouser didn't fit even though they were measured, labels didn't match, rouches were different shades, waist coats had uncovered and different types of buttons. When asked we want them to match etc we were told that never happens they all come different and nothing can be done about it!!! They re-ordered the same again i went in person to collect i had to open all packages and check them myself, they weren't even bothered
After we paid extra elsewhere for waist coats and rouche's and after the wedding which was in May we tried to complain in store and was fobbed off straight away and told to contact customer services what a let down by the staff in store and still not heard anything from customer services. Shocking ordeal NEVER GET ANYTHING FROM BURTONS!!!!!!!!!!!!!!!!!!

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