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“Big Problems with HTC”

Written on: 13/08/2011 by catchem (1 review written)

When i first had the phone about 14 months ago it was great, loads of features and a pleasure to use and suppose at the time was lucky to get 12 months consistent use out of it, but not now the desire has developed a fault where it is constantly rebooting in a loop and getting very warm. It seems to be an issue which HTC are trying to keep below the cover and not admit to any failings in this phone. You only have to google htc rebooting problems to see how wide spread and frustrating this is to their current users. I have even been involved in a heated discussion with a clown in my local t-mobile shop in staffordshire over this issue in which i didn't want to be fobbed off and have time wasted by sending in a phone for repair only to be without it for 3 weeks and have it returned with the problem still outstanding,,which has happened. Apparently HTC's lack of cooperation with this fault has led to customers having to find their own answers which apparently has been identified as a motherboard issue. So its no wonder they are keeping hush about it wont do sales any good will it. But why sell a phone knowingly it has an issue and then not addressing it. I have lost faith in HTC and have gone back to my faithful Nokia. Shame because the desire had a lot of potential and was great while it was working.

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