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“Cannot cancel orders once placed. ”

Written on: 10/08/2011 by Fountainec38 (1 review written)

"During a weekend I ordered a part for my GE oven and two hrs later canceled the part. They told me that they cannot stop the shipment. They told me to not accept the shipment and I would be credited back the order. Did all that and then they charged me 25% or $40 for shipping costs....because their operations could not handle a cancelation order (on a weekend) BEFORE the part was shipped!

Terrible service, highly recommend people stay clear of this supplier. Once you hit the order key, even on a weekend, they have no way of accommodating any changes. "

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