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“Good start, but a poor end to the services, hidden...”

written by mattlc on 07/07/2011

I signed up with Freeola years back due to the good reviews, but have recently come across a problem when trying to transfer out. They have a hidden fee which is as much as I pay per year to them. This fee is not charged by the majority of companies out there. It is not advertised anywhere on the site.
Secondly, having spoken to a representative on their premium rate line I received a hostile response to my inquiry leaving me to email my request.
There were reliable and affordable, but it is not right to have hidden charges at the end of a relationship, it leaves a sour taste in the mouth.

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