Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Poor packaging and delivery”

Written on: 30/06/2011 by ianparhad (1 review written)

Ordered two lamps from Ikea Online, one was fine but the shade on the second was badly damaged. This could be to do with the fact that they arrive packed together in a jiffy bag, with no padding or protection. Called the same day to arrange an exchange and was told that I'd be contacted within two days with the details of the delivery. I foolishly assumed they meant that I'd have my replacement lamp in two days, however, I received an email two days later informing me that the exchange would occur in seven days' time. This was 2 and a half weeks after I originally placed my order! I've had stuff delivered from the US in half that time, and this is compounded by the fact that my local store is just 7 miles from where I live but I can't get there as I have no car. Would not use again.

Was this review helpful? 0 0