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Written on: 23/06/2011

I bought a Thomson DT16300 Top Up+Digital TV Recorder quite some time ago and have been quite happy with it, there were many occasions when it froze, missed recording programs and told me the programs had been corrupted, however this morning ALL my recordings have been wiped out; HOW could that have happened? I have not even seen them yet, also I can no longer record anything. I rang top up TV and they have told me that unless I pay from £7 to £12 a month subscription they cannot help me, as they are not responsible for the maintenance of my box (nice). So please tell me who can help me If no one can this must mean that this recorder is no good to me and will need to be thrown on the dump, if this is true why would I buy another of your products, if this is correct something I bought as a one off price has turned into an expensive item. They kept telling me to contact Thomson directly; well I think I have more chance of winning the lottery. I for one will no longer be buying THOMSON PRODUCTS of any kind.

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