Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“I need protection from them”

Written on: 15/06/2011 by MW22 (1 review written)

I got a Credit Alert and followed the link. Logged in correctly but was told that there was a problem and I should try later. If I wanted I could phone or fax them at a cost of 5p per minute. I tried to log in later and found myself taken strait to the report I'd purchased a few months ago. Apart from the shock of getting there without any security check I tried to check the Alerts - Could not BUT I could edit my personal information.

They say they have 28 days to respond to my complaint (which means I'm at risk) plus the FSA says complain to the ombudsman who says complain to the firm first.

I'm cancelling my payment and complaining to my MP. Shocking that consumer protection in this country actually protects incompetent "Providers"

If you were going to use these people DON'T!

Was this review helpful? 0 0