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“Poor customer service”

Written on: 15/06/2011

I agree with the poster below, there are way too many 5 star reviews on here. The customer service team/technical support are a joke - even basic dns issues take several emails/days to clear up most of the time they dont have a clue.... and often you will find that these guys have a major chip on their shoulder...very poor indeed.

I originally joined for their customer support, knowing that they where not the cheapest..but the support now is a joke...and after several differnet issues with our server its time to conclude... if you want a decent mid priced host...forget these guys...they are well past their sell by date...they have become greedy and have forgotton the basics of any good hosting company - support support support!

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