written by JohnS1945 on 24/05/2019
Having decided to buy a water softener I picked Harvey as I had never seen a product, of any kind, with such consistently good independent reviews. The installation went faultlessly - the space under our sink was very limited so we asked to locate the softener outside and this was not a problem. The only issue here was the colour of the box against the outside wall but we can easily fix that.
Follow up contact has been admirable.
I am now waiting to see if the complete removal of limescale from incoming water, which started immediately, will extend to historical deposits in the hot water system. I believe this can take up to a couple of years.