Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“terrible car insurance claim experience”

Written on: 24/05/2019 by ABWF (1 review written)

A lorry went into the side of my car at a roundabout. Reported to the police. Clearly a non fault claim. However because the lorry was registered in Spain Direct Line say that I may not recover the £300 excess. I get the opinion they will not try very hard. The car repairer I have been referred to say the claim has gone through as 50:50. This is appalling by Direct Line as will affect future non claims. In addition their customer service is terrible, they just don't care. AVOID.

Was this review helpful? 4 0