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★★★★☆
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“GREAT SERVICE with a little concern ”

written by Dickymint51 on 12/05/2019

This is the second time I have used Viator for airport transfers. the first time last year for Krakow - brilliant, on time everything was spot on, from the airport to hotel and back.We had a pick up time for going back from Hotel to airport. Excellent drivers etc.

We booked through them again for Paris. We had to cancel but were refunded within 24 hours, no problems.

We booked for Prague. Dear picking up at airport than going back, probably due to airport charges - no problem. Everything great again. They were waiting as we left the arrivals area.
Coming back from the hotel however although I had confirmation about the pick up and had the ticket I was given no pick up time. We were leaving in the afternoon and had time to kill. Luckily we went back to the hotel for the luggage early. The driver turned up early. My only concern with not having a confirmation on pickup time we may have been later back and the taxi gone.
However would definitely use again, very good drivers, very professional and cars good.

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