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★★★☆☆

“Broadway Park Hotel IOW”

written by CaptF on 07/05/2019

Booked a Shearings Holiday at the Broadway Park Hotel IOW and paid £56 for an upgrade of room. On finding our room which was at the lowest point of the annex. It did not match the description of the web site. The bathroom needed attention as there was more sealant and rust around the taps. Asked at reception for another room to be told non available and our room was an upgrade. The upgrade was a bigger tv and access to an out side area which was in the woods and completely shaded and open to the public. The following morning there was no heating at all on that floor. Again asked reception who said they would get it fixed. This did not happen and on day two had to ask for a radiator for the room as we could not dry any towels due to lack of a heated towel rail and being in the shade had no sun. I would advise anyone not to ask for an upgrade as a waste of money The upside of the trip was the standard and service of food could not be faulted and the day trips worth while.

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