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“Had better from Holiday Taxes ”

Written on: 20/04/2019 by uuChaney2 (1 review written)

We have had better service from holiday taxis (HT). This is the 5th time we have used Holiday Taxis and this is the first time I have been disappointed.

We were left waiting for 45mins at the Airport waiting for our pickup. The flight was 20 mins early and we cleared security etc without delay, plus the driver was running late. As on previous experiences, I would have expected HT to use the flight info etc to adjust pickup time and know the traffic to/from the airport. So although the driver did contact us to say he was going to be late, that’s not the point.

Secondly, the car was not particularly clean and well below what I would expect and have experienced in the past.

Thirdly, rather expensive on this occasion.

Fourthly, to his credit the driver was polite, helpful and very apologetic. He also gave a very interesting commentary on the journey about the areas we passed through and features we passed.

Overall I felt let down by the service on this occasion. My recommendation is mainly based on previous excellent experience.

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