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“Poor experience for Cancun airport transfer”

Written on: 19/04/2019 by coasterswim (1 review written)

I will never use this company again. Booked a transfer from the Cancun airport to my hotel in Akumal. Our plane arrived right on time but the gentleman we were looking for to place us into our transfer was nowhere to be found for 40 minutes. Every other transfer company there has 2-3 employees at all time to help incoming customers. We had to ask some of the other transfer companies if they had seen the person we were looking for and they all knew who he was but didn't know when he'd be back. After we got in the van, the transfers to and from the hotel were very nice and efficient but I would never book another transfer with this company given how long we had to wait at the airport.

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