written by SheldonianlyYours on 16/04/2019
Their "Two Factor Authentication" feature is an absolute failure: it is asking for the SMS confirmation code every single time I navigate to the website, despite already having logged few minutes ago, on the same browser on which other websites have no problem with cache and cookies at all.
This is sufficiently annoying to make me just want to book my accommodation on other websites. Their website also constantly forgets my language¤cy settings. Again, this does NOT happen, on the same PC and browser, with other websites such as airbnb, holidaylettings, etc etc
Furthermore, when you do eventually log in, the website is very aggresive, constantly bombarding you with useless irrelevant pop-ups about how many people have booked a hotel in the same city in the last hour, etc. Their customer service is completely oblivious to all of these problems, which have been reported to them multiple times. Well, maybe they will care more when it comes in the form of 1-star reviews. Good luck!