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“DNS pointer issues”

Written on: 10/04/2019 by flowdesigner (1 review written)

I contacted support as a sub-domain web address on my site had stopped working and I didn't know why.
The responder was friendly, helpful and it turned out the DNS was pointed at wrong address following an earlier site move to a new easyspace server. This was spotted straight away and sorted speedily by the support staff and back up and working within 24 hours. Simple and efficient answer.

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