written by MP333 on 14/03/2019
Recovery arrived much sooner than notified, in less than 30 mins from my call. Was expecting a GEM branded vehicle but was greeted by a third party company called LARS. Nothing to worry about, though, as the technician was well mannered and knowledgable and eventually got me going with a tap on a sticking starter motor. Overall very happy with my first call out, which compared favourably with previous experiences with the AA, of which I had been member for many years, but switched for a better deal with GEM. No regrets so far.