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Review Number	13553207
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“Very disappointing”

written by 237Ballard on 26/02/2019

So disappointing. Ordered bulbs for our Year 5 cohort. After 3 weeks, 2 out of 80+ bulbs had germinated. When I complained, they told me that they should have been planted outdoors only and, although nothing in their planting instructions indicated this, they refused to offer anything as a goodwill gesture or provide the school with a refund. 80 pupils whose learning has been affected, and our limited Science budget wasted. I would never recommend using them - if only because their customer service is so poor.

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“Very disappointing”