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“Painless replacement of a stolen bicycle”

Written on: 20/02/2019 by Lasnier (2 reviews written)

Our son's bicycle was stolen, and after the insurance company offered vouchers with Wheelies to replace the bike and its lock (or the alternative of much less in cash to buy a replacement ourselves - not a great choice), we decided to go ahead and order. Ordering was very easy, with voucher codes to pay. You can also adapt the order to your need (e.g. we bought a sturdier lock) and pay the difference. The whole experience was smooth and painless, and the customer service from Wheelies was also very attentive, and contacted me (by phone and email!) whenever there was something to sort out and to organise the delivery. Great service.

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