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★★★★★

“Great experience”

Written on: 14/02/2019 by Giampietro (1 review written)

Having a bicycle stolen is never a great experience. Somehow one feels violated and distraught, especially when the bicycle become an extension of the body. These were my feelings when I approached Direct Line and Wheelies, and I was not very optimistic on how the replacement “experience” will end up. I was wrong. The replacement process was painless and overall very positive. I could afford to buy a very good bike with the given budget, and I had spare money to add the accessory that I had on the original stolen bicycle. And without any arguing whatsoever, just courtesy and politeness. Thank you!

I am still awaiting delivery but I am optimistic!

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