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“Pretty shocking customer service”

Written on: 06/02/2019 by andyreynolds (1 review written)

Pretty shocking customer service.
Placed an order, rang up to amend before dispatch (removed an item worth about £20). Delivery excluded the item, but I didn't check the invoice. Noticed on my bank statement a month later, raised with them but they didn't believe me because they couldn't remember, so wouldn't refund. Am thankful I didn't buy the rest of my kit through them!

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