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★★★★★

“We went to the Arum last August. Two days after coming...”

Written on: 11/01/2009 by CloClo1 (22 reviews written)

Good Points
Everything

Bad Points
Decor in bedrooms is a little dated, but more about that in a minutes, and the breakfasts are a little disappointing.

General Comments
We went to the Arum last August. Two days after coming back we'd booked again for this July, and I'm counting down the days.



The service was absolutely excellent, from all of the staff. The only incident we heard about was a member of the animation team being sacked for innapropriate behaviour.



The food was above average, but not excellent. The breakfasts were the worst, and I missed bacon and sausage, but then it is a Muslim country. The free coffee is excellent - thanks to Osmon, who had mine ready for me every morning. At night, I would avoid the outsdie grill, as meat tends to be over cooked and chewy. The fish done like that is excellent, but was only done about once a week. The best things to try is the cracked wheat with tomatoes and the daily flatbreads (the chicken one is nice, and the one with some kind of mince). Also, the soups tend to be the same every night, but are called different things. The puddings are excellent, especially the vanilla ice cream.



Everywhere was so clean - we saw staff dusting outsdie lightbulbs everyday. When they treated the grass for insects, they lets all of the guests know several days in advance, informing them of any risks and out-of-bounds areas.



All of the other reviews on this site were written before the public areas of the hotel were redone. Having looked at old picture, I can safely say that it is now much better - a bigger dining room, and a curtosey suite for the last day. We used this (free of charge) and were grateful for the huge luggage lockers, and powerful showers. The mini-market was overpriced, I was charged nearly seven pounds for an out of date magazine.



The beach is cleaned everynight (it seemed to be full of rubbish evey afternoon) but the sea by the hotel is full of rocks. Also, the fish bite! My scars oly faded after over three months, and it was extremly itchy. If this does happen, go to a chemist and get something for it - they were cheap and it worked. I also managed to get a cold (in over forty degrees!) so the chemist saw a lot of me. Due to his poor english, I had no idea what he had given me, until I showed it to someone who helpfuly translated it for me!



Side is also lovely. In a previous review, Linda's bar was mentioned. We went there every night and loved it. Hi to Ali! They were so friendly, and used to spend hours talking to us. I would avoid the Golden Fizz bar, opposite, as we have heard stories about them slipping things into drinks, and they became aggressive to us when we refused to go there. Also, hi to Che, who worked in a jeans shop, and didn't belive that my suitcase was full. If you don't want to go into shops and 'look at their rubbish' just tell them and walk off.



We went to Troy, a waterpark, and found it excellent. However, I wouldn't advise young women to walk about there on their own. I made that mistake, and the lifeguards wouldn't leave me alone - but it was an excuse to queue jump! We also went to Manavgat waterfalls, but found them a bit of a disappointment. The market was great, and we will go there again.



The rooms have been redone this year, so we are hoping that they will be like the rest of the hotel. Can't wait until we go again!

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