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“I ordered two items on 4th December and only one of...”

written by on 03/02/2011

I ordered two items on 4th December and only one of them arrived. Customer service was impossible to get through to on the phone, when you do get through they often cut you off. They don't always reply to e-mails and didn't seem to make any effort to chase up my order and keep me informed. After waiting almost two months and wasting a lot of my time, I have cancelled the order, ordered it from a different website on Monday and it arrived on Tuesday morning!

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