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“Licence problem”

Written on: 19/12/2018 by alexia18 (1 review written)

Arrived BHX airport UK,went to pick up car from interrent (goldcar) i had to wait 1hr for man to call DVLA to confirm i had held my licence for more than 5 years as i have changed it in Aril this year to the country i reside in. DVLA confirmed i had no endorsements and licence since 1991. Guy accepted endorsements over the phone but wanted a hard copy of UK licence which DVLA could not send. Long story short i had to pay £250 as he classed me as a new driver even though DVLA had confirmed 1991. I was travelling with a 4 year old and by now we were both distressed. I have now forwarded a copy of my UK licence to interrent on the 30/11/18 as more proof but still haven't heard a thing from them regarding my £250 refund. When speaking to a man on a previous call he told me it was 2 years on your licence so which one is right? i look forward to hearing from you very soon with my £250 refund. Thanks

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