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“Do NOT give Rightio your bank details!”

written by on 14/12/2018

Rightio are over-priced clock-watchers. The plumber that they sent out to me was adequate, but did the bare minimum. The real problem, however, was with the fee. Having told me that I was entitled to an hour of the plumber's time before having to pay any more, they charged me for two hours (total £267.60 for a dripping tap), when I had received only 25 minutes. When I queried,a refund was granted, but their efficiency at taking money out of your account is in stark contrast to their inability to put it back again. Over the next 30 days, I rang their call centre about 10 times, reaching a different person every time, each of whom assured me that the cheque was on the way. At last, after many angry phone calls and a threat of legal action, it finally came. My advice is: find a reliable, respected plumber in your area and avoid these sharks like the plague.