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“Still waiting!”

written by davebythechannel on 08/12/2018

Took out a policy promising £150 cashback within an estimated three month period. It is now NINE MONTHS later and the cashback still has not even moved to confirmed. Customer care seem unwilling to chase as the substance of the replies to my monthly chasers is simply 'hang on a while longer'. Yet my wife took out the same policy a week before me and she received her cashback several months ago. Why such a disparity?

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