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“Not happy with this retailer - wanted an item to be...”

Written on: 22/02/2011

Not happy with this retailer - wanted an item to be delivered today - knew I would not be at home in morning, but would be after noon. Emailed them to find out if authority to leave item would be enough. Subsquently found answer on their website that it would be ok. Otherland responded to my email which contradicted website saying I had to be in. In the interim I had ordered item for birthday present needed today. I am now at home, nothing has arrived, no card neither, so hoping item is on its way. Have contacted Otherland 3 times since their first email and they are not responding. Noted that their phone number to call about queries requests you to email them and surprise surprise, they are not responding to emails neither. Do not recommend them at all - even if my order arrives miraculously in the next 2 hours.

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