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“Staff were very rude on the phone and hung up on...”

Written on: 01/03/2011

Staff were very rude on the phone and hung up on customers on many occasions. I was due a refund for a flight cancelled due to bad weahter and the agent did not refund money in full. they said was charged for paying the fare into their buisness account and for them applying for the refund! They are a fraudulent company. Advice never to used them!

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