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“When buying a new home, think very hard before dealing...”

Written on: 28/01/2011 by Gasmeter4518 (1 review written)

When buying a new home, think very hard before dealing with MacTaggart & Mickel. Basically, when things go wrong or are delayed, it's your fault! Not MacTaggart & Mickel. We complete missives on time to move in at end of April 2011. As soon as we did this they then immedaite told us it would be at least 2 months later and blamed us for not completing missives 'on time'!?

They NEVER apologise for anything they do wrong. They don't provide a microwave oven in news houses, and refuse to provide as even an option. Nor heating in the conservatory. Nor accomodate any changes, at all. They quoted £7.5k to change 90 sockets to a chrome finish! Then changed their minds to £1.2k. They charge £1000 for a washing machine!

They quoted £7,000 to build a 6M long x 1M high wall at the edge of the garden (subject to getting permission, of course). Our own builder quoted £1,600. They want paid for ANY extras 5 months in advance of (projected) completion date, or they refuse to confirm your completion date. When you write to their Sales Director and MD to raise any grievance, they simply completely ignore you. This, and much more, is happening to us right now. Oh, and they NEVER apologise (did i mention that). Think very hard before you consider and new home and MacTaggart & Mickel. Personally, I will never deal with them again.

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