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“Totally ignore their own customer charter”

Written on: 21/11/2018 by Nylay377 (1 review written)

We used Express Estate Agency in July and quite frankly any of the cheaper online alternatives could have done the same job. Communication and attitude of the staff was below standard almost from the start . the only time they started communicating was when we were close to completing and they obviously had their commission to think about . Had much more help and advice from our sellers estate agent. When we complained they denied everything even though our complaints were endorsed by our buyers

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