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★☆☆☆☆

“Not worth spending your time creating an account ”

Written on: 07/11/2018 by Abingeorg (1 review written)

I was using transferwise for a longtime then, an add catched my attention of transfermate giving better exchange rates, I verified it with their live exchange rates before signing in; which was in-fact higher than transferwise.
I decided to go through their complex sign up procedure, sent scanned copies of all documents and IDs. Each time I give one, they ask for another ! Eventually in 2-3 weeks PAINFULL PROCESS I was awarded ‘an account’, all those pain for better rates advertised in the front page. Disappointingly, when logging in the RATES ADVERTISED ISN’T REAL accompanied by HUGE TRANSACTION CHARGES .. (transferwise has better exchange rates and lesser transaction charge)
Today 7th November, sending £1000 to India is £30+ cheaper in transferwise than with transfermate. So I am leaving transfermate and going back.

Why 1 star ? 1. Doesn’t deserve any mercy!!
2. Painfully complex sign up process
3. Not very user friendly once you sign in.

NB: I don’t work for transferwise, it is just my observation. I am still searching for a service who provides better rates than them.

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