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“Hidden fees everywhere”

Written on: 06/11/2018 by Catgirl87 (1 review written)

Cancelled my policy only 2 months in after selling my bike. Ended up paying the majority of the cost anyway including a cancellation fee. They had also made me pay a fee for amending some details a few days into it. Also because of this they made me jump hoops sending photos of my bike in the garage, and photos of documents that no other insurance company has ever made me do. Although polite on the phone they just repeat standard company policies, might as well speak to a robot.
I had a bad experience with them a few years ago, I should of trusted my instincts to never use them again. Never again, fee after fee on top of your policy.

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