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Review Number	13053466
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“poor customer service”

written by anncatmietz on 02/11/2018

I recently booked a trip through Opodo. I paid for my luggage in advanced to avoid higher fees at the airport. When I checked in with Olympic Air at the airport they told me I had not paid for my luggage and they charged me again.
When I returned from my trip I contacted Opodo several times to resolve this matter and was given a complete run around. Many phone calls and much time sitting on hold and never got my refund.

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“poor customer service”