written by paula_coutts on 25/10/2018
Didn't turn up for the appointment. Agent said they were outside the shop next to my flat. When I went down to let them in they weren't there. I called and they kept lying and saying they were 5 minutes away. I waited outside for 40 minutes. Eventually they stopped answering and cancelled the appointment as they said they couldn't find the flat. The call centre had an unhelpful attitude. Avoid them!